Payment Policy
Payment Policy
We strive to provide safe and convenient payment methods to ensure a smooth and reliable shopping experience for all our customers. Please review the payment terms below:
Available Payment Methods
• Online payment via credit/debit cards (Visa / MasterCard) or supported digital wallets
• Cash on Delivery (COD)
• Bank transfer
Payment Security
• All online transactions are processed through secure and certified payment gateways.
• We do not store any payment card details; all data is encrypted to ensure maximum security.
Payment Confirmation
• Once your payment is successfully completed, you will receive an email or SMS confirming your order and invoice details.
• If you do not receive a confirmation within a few minutes, please contact customer support to verify the payment status.
Failed Payment Attempts
• If a payment attempt fails, the customer may retry using the same method or choose another payment option.
• Orders will not be processed or shipped unless the payment is successfully confirmed.
Cash on Delivery (COD)
• A valid phone number must be provided for delivery confirmation.
• In certain cases, a deposit may be required to confirm the order.
• Repeated failure to receive COD orders may result in disabling this option for the customer.
Refunds
• In case of order cancellation or approved returns, refunds will be issued using the same payment method used during purchase.
• Refund processing typically requires 3–7 business days, depending on your bank or payment provider.